Cookie Policy

Effective Date: 13 July 2026

PrimeWell Integrated Services Ltd is committed to being transparent about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, why we use them and the choices available to you.

In this Cookie Policy, “PrimeWell”, “we”, “our” and “us” refer to PrimeWell Integrated Services Ltd.

This Cookie Policy should be read alongside our Privacy Policy.

1. Who We Are

PrimeWell Integrated Services Ltd

Company Registration Number: 17254041
Registered in England and Wales

Registered Office & Correspondence Address
44 Harpur Street
Bedford
MK40 2QT
United Kingdom

General Enquiries
info@primewellintegratedservices.co.uk

Contracts & Partnerships
contracts@primewellintegratedservices.co.uk

Careers & Recruitment
careers@primewellintegratedservices.co.uk

2. What Are Cookies?

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.

They help websites function efficiently, improve your browsing experience and provide information about how visitors use a website.

Cookies cannot normally identify you directly, but they may collect information about your device or browsing behaviour.

3. Why We Use Cookies

PrimeWell uses cookies to:

• Ensure the website functions correctly.
• Improve website performance.
• Remember your preferences.
• Enhance website security.
• Understand how visitors use our website.
• Improve user experience.
• Support website forms and enquiries.
• Analyse website traffic.
• Identify technical issues.
• Help us improve our services.

We do not use cookies to collect unnecessary personal information.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website.

They may be used to:

• Maintain website security.
• Enable page navigation.
• Remember cookie preferences.
• Support contact forms.
• Prevent fraudulent activity.
• Ensure essential website functionality.

These cookies cannot normally be disabled because the website may not function correctly without them.

Functional Cookies

These cookies allow the website to remember choices you make, such as:

• Language preferences.
• Accessibility settings.
• Previously entered form information.
• User preferences.

These cookies improve your browsing experience but are not essential for the website to operate.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

They may collect information such as:

• Number of visitors.
• Pages viewed.
• Time spent on pages.
• Navigation paths.
• Device types.
• Browser information.
• General geographic location.
• Website performance.

This information helps us improve the website and user experience.

Where required by law, analytics cookies will only be used after you have provided your consent.

Marketing Cookies

Marketing cookies may be used to measure the effectiveness of advertising campaigns and to provide relevant promotional information.

PrimeWell does not currently use advertising or marketing cookies.

If this changes in the future, we will update this Cookie Policy and request your consent where required.

Third-Party Cookies

Some website features may rely on trusted third-party providers.

These may include:

• Google Maps
• WhatsApp
• Social media platforms
• Website analytics providers
• Website security services
• Embedded videos
• Website hosting providers

These providers may place cookies in accordance with their own privacy and cookie policies.

PrimeWell does not control third-party cookies.

5. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies.
• Reject non-essential cookies.
• Manage your cookie preferences.

You can change your cookie preferences at any time using the Cookie Settings option available on the website.

You may also control cookies through your web browser settings.

Please note that disabling certain cookies may affect the functionality of some parts of the website.

6. Cookies Used on This Website

Our website may use cookies similar to those listed below.

The exact cookies used may change as the website is updated or new functionality is introduced.

7. Cookie Retention

Some cookies are deleted automatically when you close your browser.

Others remain on your device for a defined period to remember your preferences or improve future visits.

The retention period depends on the purpose of the cookie and the settings applied by your browser or the relevant service provider.

8. Third-Party Websites

Our website may contain links to external websites.

Those websites have their own cookie policies and privacy practices.

PrimeWell is not responsible for the cookies or privacy practices of third-party websites.

We encourage you to review their policies before providing personal information or accepting cookies.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in legislation.
• New website functionality.
• Changes to our services.
• New third-party providers.
• Improvements to website security.

The latest version will always be published on this page with the updated effective date.

10. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact us using the details provided in Section 1.

11. Complaints

If you have concerns about how we use cookies or process your personal information, please contact us first so that we can investigate and resolve your concerns.

You also have the right to raise concerns with the Information Commissioner’s Office (ICO), the United Kingdom’s independent authority responsible for data protection.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Website: https://ico.org.uk

Last Updated: 13 July 2026

© 2026 PrimeWell Integrated Services Ltd. All Rights Reserved.